The Problem: Your Customer Conversations Are Everywhere
If you’re like most small business owners, you’re drowning in unanswered messages:
Instagram DMs from potential clients
Facebook comments asking for pricing
Emails buried in your inbox
WhatsApp/SMS threads from repeat customers
Why This Chaos Costs You Sales
Missed Opportunities
80% of customers expect a reply within 24 hours (Meta data), but DMs get lost in notifications.
No Central Customer History
You can’t see past interactions, so you waste time asking, “Wait, what did we discuss last time?”
Stress & Burnout
Jumping between apps (Instagram, Gmail, WhatsApp, spreadsheets) destroys productivity.
The Solution: Geniechat – Your Unified Business Inbox
Geniechat doesn’t schedule posts or auto-DM, but it solves the bigger problem: consolidating all customer conversations + contacts in one place.
Key Features
✅ Unified Inbox for All Chats
Connect Instagram, Facebook, email, WhatsApp, SMS (no more app-switching).
See all contacts and chat history in one dashboard, sorted by priority.
✅ Built-In Mini-CRM
Automatically save new contacts with the self-serve contact form.
Add tags (e.g., “Hot Lead,” “Pending Payment”).
Set follow-up reminders so no client falls through cracks.
✅ Team Collaboration
Assign conversations to team members (e.g., “@Alex, handle this client”).
Internal notes for context (“Customer asked for vegan options”).
✅ Automated Workflows (Without Spammy Auto-DMs)
Auto-tag messages (e.g., “Pricing inquiry” → tag as “Lead”).
Quick replies for FAQs using the Geniechat content pasting keyboard (no robotic automation).
How Geniechat Compares to Other Tools
Feature | Geniechat | Meta Inbox | Zoho CRM |
---|---|---|---|
Unified Social Inbox | ✅ Yes | ❌ (FB/IG only) | ❌ No |
Built-In CRM | ✅ Yes | ❌ No | ✅ Yes |
WhatsApp/SMS Integration | ✅ Yes | ❌ No | ❌ No |
Content Pasting Keyboard | ✅ Yes | ❌ No | ❌ No |
Price | $11.95/month | Free (limited) | $20+/month |
Real-World Example
“I run a wedding photography biz and used to lose clients in DMs. Now, Geniechat saves every inquiry as a contact, and I follow up instantly. My closing rate went up 40%.” – Sarah T., Small Business Owner
Who Needs Geniechat?
✔ Service providers (coaches, freelancers, agencies)
✔ E-commerce stores (tracking orders via DMs)
✔ Local businesses (restaurants, salons handling bookings)
📢 Stop losing clients in the inbox chaos. Try Geniechat free → Geniechat.com/signup